Your ticket can be collected from an international train station such as; St Pancras, Ebbsfleet or Ahsford.
Please note: to take advantage of the free travel between Startford and St Pancras International, you must have a pre-printed ticket as proof of travel when departing from Stratford.Collect your ticket at least 15 mins before Check-in.
The opening times for the Ticket Office, as follows:
Monday to Friday 8.00 a.m. until 9 p.m.
Saturday 8 a.m. until 8 p.m.
Sunday 9 a.m. until 5 p.m.
Otherwise, you may collect your tickets at the quick and easy e-ticket machines at anytime. Self-service e-ticket machines offer a quick, easy and safe alternative to the traditional Ticket Office.